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Lumos connects to SAP SuccessFactors through its Merge.dev partnership, so this is a Merge-brokered HRIS integration.

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After this article

You’ll be able to connect SAP SuccessFactors to Lumos through the Merge.dev partnership to sync employee data, and optionally set SAP SuccessFactors as a source of user data in Lumos.

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Capabilities

As a Merge.dev-brokered HRIS integration, Lumos reconciles account status from the HRIS user status: Active maps to Active, Inactive maps to Suspended, Pending maps to Staged, and Deleted (no longer returned) maps to Deprovisioned. When SAP SuccessFactors is the User Source, employment status is reconciled separately: Active maps to Active, Inactive maps to Inactive, Pending maps to Staged, and Deleted maps to Inactive. Attributes available for mapping in User Sources include Manager, Team, Title, Employment Type, Start Date, and Termination Date. Per-app field support varies.

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Required plan and roles

For integration requirements on the SAP SuccessFactors side, review the Merge.dev documentation. The connecting account needs enough access for Merge to read employee data from your SuccessFactors instance. No minimum Lumos plan is documented for this integration.

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Read-only access vs provisioning

Is read-only possible? Yes, and it’s the only mode available. SAP SuccessFactors connects through Merge.dev as an HRIS data source, Lumos syncs employee data from it and doesn’t provision or deprovision accounts in SuccessFactors itself. What read-only requires. A connecting account with enough access for Merge to read employee data from your SuccessFactors instance (see the Merge.dev documentation for the specific requirements). Follow the steps below to connect and, if you want, set SuccessFactors as a source of user data. Watch out for. SuccessFactors is fronted by Merge HRIS, so a failed employee sync on the Merge side blocks the Lumos connection until it’s resolved. There’s no action that creates, suspends, or deletes accounts in SuccessFactors itself.

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Instructions

Phase 1: Connect in Lumos
  1. Click the SAP SuccessFactors card in your Lumos integrations (reconnect an existing card or add a new one).
  2. Click Connect SAP SuccessFactors.
  3. Follow the instructions in the pop-up that appears to finish connecting the integration.
Phase 2: Set the source of user data (optional)
  1. After connecting, you can set SAP SuccessFactors as a source of user data in Lumos.
  2. Review the Source of Truth settings to control how Lumos reconciles user records.

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Troubleshooting

Connection fails when setting up SuccessFactors over Merge. SuccessFactors is fronted by Merge HRIS, and the connection depends on the underlying Merge employee sync. A failed employee sync on the Merge side blocks the connection. Resolve the Merge employee sync first, then the integration will connect. Employee data isn’t syncing. Check that the connection is healthy and that the connecting account still has the access Merge needs to read HRIS data. Review the Lumos integration logs for specific error messages.