The problem
Employees get accounts in company apps when they join, change roles, or need access for a project. When they stop using an account, it often stays active until an Access Review or an app admin notices it, which can cost your company money or create a security risk. See Using Lumos for Access Reviews Contacting each employee manually is tedious.The solution
Inactivity Workflows in Lumos automatically reclaim unused software accounts or licenses from employees that are no longer using them.How it works
When someone’s account becomes “inactive” using a timeframe that you define, Lumos will send a notification, via email and/or Slack, to the person that’s supposed to make a decision. That could be the owner of the account, the app owner, or a specific person.
If the responder says that access is still needed, Lumos restarts the clock and will kick off the reminder again if the account goes inactive.
Example: Suppose an inactivity workflow is configured to trigger after 60 days of inactivity. If the employee responds that they still need access, Lumos will:If they say they don’t need access, Lumos can automatically remove their account or license behind the scenes via a removal process you configure. These workflows run automatically every day, so you don’t have to audit license usage manually, and they route decisions to the right people.
- Reset the inactivity timer — it will wait another 60 days.
- At the end of that period, Lumos will check whether the account has remained inactive the entire time.
- If the account is still inactive, Lumos will send a new notification to confirm continued access needs.