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After this article…

You’ll know how to match an account from an app to a User in Lumos.

Why should you match Unmatched accounts?

Accounts in Lumos that aren’t matched to a user are labeled “Unmatched”. More info on how that happens can be found here:How does Lumos match accounts? When an account is matched to a User in Lumos, you’ll be able to view that account, along with the rest of the accounts that belong to that User, on that User’s page in Lumos. This provides a better picture of what app accounts each employee has and enables you to tie an account to a specific employee identity during audits and other routine exercises.

Steps

1. Find the account you want to match
2. Click the ”…” button in the _Action_column, then choose the “Match Account” option.
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3. Search for the User who the account belongs to, then click on it to complete the match.
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If the match is successful, the account will be matched to the Lumos User you selected and should no longer be labeled “Unmatched”.