> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lumos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Request Access to an App from Slack

> Use the /appstore command in Slack to request app access, choose permissions, track request progress, cancel a request, or message approvers.

If you want to learn how to request an app via Slack, start here!

## Steps

### 1. Go to your Slack app

### 2. Type /appstore and press the "Return" or "Enter" key.

<Frame>
  <img src="https://mintcdn.com/lumos-primary/f7twv2B37KFondZp/images/kb/quick_start_guide/appstore-1/appstore_explainers_for_new_employees_new_to_appstore/requesting-access-to-an-app-from-slack/ec28b3961dae-a50e2741-9673-4358-9f0a-7ff2814179582F1727892735225-.png?fit=max&auto=format&n=f7twv2B37KFondZp&q=85&s=00b72d0625f477b9e0f51cd5a68f280f" alt="" width="922" height="256" data-path="images/kb/quick_start_guide/appstore-1/appstore_explainers_for_new_employees_new_to_appstore/requesting-access-to-an-app-from-slack/ec28b3961dae-a50e2741-9673-4358-9f0a-7ff2814179582F1727892735225-.png" />
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NOTE: You can now use `/access [app]` directly in Slack. Lumos checks your access policies and either auto-approves the request or routes it for one-click approval, and IT still gets the audit trail.

### 3. Fill out the access request details and click "Request Access"

Different apps ask for different information. Fill out everything and include a comment so that the approver knows why you need the app.

\[NOTE] You may see permissions populate when you select a particular app. Generally, if there are fewer than 100 options, Lumos shows them in a scrollable list for you to select from. However, if you only see an option to search, that means there are over 100 permissions. If you don't know which permission to search for, go to the [AppStore Web UI](https://app.lumosidentity.com/app_store) to see the full dropdown.

<Frame>
  <img src="https://mintcdn.com/lumos-primary/f7twv2B37KFondZp/images/kb/quick_start_guide/appstore-1/appstore_explainers_for_new_employees_new_to_appstore/requesting-access-to-an-app-from-slack/e837decb51d1-a50e2741-9673-4358-9f0a-7ff2814179582F1727892735745-.png?fit=max&auto=format&n=f7twv2B37KFondZp&q=85&s=163e4c3472d06017ed76a01348cad3f7" alt="Slack_Request_Modal.png" width="1032" height="1046" data-path="images/kb/quick_start_guide/appstore-1/appstore_explainers_for_new_employees_new_to_appstore/requesting-access-to-an-app-from-slack/e837decb51d1-a50e2741-9673-4358-9f0a-7ff2814179582F1727892735745-.png" />
</Frame>

### 4. Check the AppStore app in Slack to view the progress of your request

Once you make your request, you'll get notifications from the AppStore app to keep you up-to-date on the progress of your request.

<Frame>
  <img src="https://mintcdn.com/lumos-primary/f7twv2B37KFondZp/images/kb/quick_start_guide/appstore-1/appstore_explainers_for_new_employees_new_to_appstore/requesting-access-to-an-app-from-slack/f69ea58b878e-a50e2741-9673-4358-9f0a-7ff2814179582F1727892736297-.png?fit=max&auto=format&n=f7twv2B37KFondZp&q=85&s=fef06b576bd0d7df6cf984964f348908" alt="Request_Status.png" width="1450" height="640" data-path="images/kb/quick_start_guide/appstore-1/appstore_explainers_for_new_employees_new_to_appstore/requesting-access-to-an-app-from-slack/f69ea58b878e-a50e2741-9673-4358-9f0a-7ff2814179582F1727892736297-.png" />
</Frame>

Once your request is approved, Slack will automatically let you know.

<Frame>
  <img src="https://mintcdn.com/lumos-primary/f7twv2B37KFondZp/images/kb/quick_start_guide/appstore-1/appstore_explainers_for_new_employees_new_to_appstore/requesting-access-to-an-app-from-slack/a3d817e965f5-a50e2741-9673-4358-9f0a-7ff2814179582F1727892736773-.png?fit=max&auto=format&n=f7twv2B37KFondZp&q=85&s=e09a48171051505c60698f7913fd7b43" alt="Finished_Request.png" width="401" height="561" data-path="images/kb/quick_start_guide/appstore-1/appstore_explainers_for_new_employees_new_to_appstore/requesting-access-to-an-app-from-slack/a3d817e965f5-a50e2741-9673-4358-9f0a-7ff2814179582F1727892736773-.png" />
</Frame>

## FAQs

* Why is the permissions dropdown requiring that I enter in 3 characters to search?

  Slack has a limit of 100 dropdown options. Because there are more than 100 options for this app, Lumos requires the end user to search for their permission. To see the full dropdown, go to the [AppStore Web UI](https://app.lumosidentity.com/app_store).
* Can I cancel my request?

  In Slack, there's a "Cancel Request" button you can click to cancel your AppStore request.<br />If you're not using Slack, you can find the app in the AppStore and click **Cancel Request** in your request history. <img src="https://mintcdn.com/lumos-primary/f7twv2B37KFondZp/images/kb/quick_start_guide/appstore-1/appstore_explainers_for_new_employees_new_to_appstore/requesting-access-to-an-app-from-slack/b204bd5c3d7b-a50e2741-9673-4358-9f0a-7ff2814179582F1727892737257-.gif?s=6877f7856f53571255bb272395a42720" alt="Slack_Message.gif" width="1826" height="318" data-path="images/kb/quick_start_guide/appstore-1/appstore_explainers_for_new_employees_new_to_appstore/requesting-access-to-an-app-from-slack/b204bd5c3d7b-a50e2741-9673-4358-9f0a-7ff2814179582F1727892737257-.gif" /> <img src="https://mintcdn.com/lumos-primary/f7twv2B37KFondZp/images/kb/quick_start_guide/appstore-1/appstore_explainers_for_new_employees_new_to_appstore/requesting-access-to-an-app-from-slack/1ab9700a7b37-a50e2741-9673-4358-9f0a-7ff2814179582F1727892737860-.png?fit=max&auto=format&n=f7twv2B37KFondZp&q=85&s=924ad5155b645dddf6c90c37478ccf66" alt="" width="1068" height="831" data-path="images/kb/quick_start_guide/appstore-1/appstore_explainers_for_new_employees_new_to_appstore/requesting-access-to-an-app-from-slack/1ab9700a7b37-a50e2741-9673-4358-9f0a-7ff2814179582F1727892737860-.png" />
* Can I follow up on my request with the approvers?

  In Slack, if you click **Reply in thread** on the notification created by the AppStore, any messages you send will get sent to the approvers.

  <Frame>
    <img src="https://mintcdn.com/lumos-primary/f7twv2B37KFondZp/images/kb/quick_start_guide/appstore-1/appstore_explainers_for_new_employees_new_to_appstore/requesting-access-to-an-app-from-slack/c179e7c999db-a50e2741-9673-4358-9f0a-7ff2814179582F1727892738504-.png?fit=max&auto=format&n=f7twv2B37KFondZp&q=85&s=b6ecbce998d9720f415ab5987876c627" alt="" width="2292" height="522" data-path="images/kb/quick_start_guide/appstore-1/appstore_explainers_for_new_employees_new_to_appstore/requesting-access-to-an-app-from-slack/c179e7c999db-a50e2741-9673-4358-9f0a-7ff2814179582F1727892738504-.png" />
  </Frame>
